Delivery Info

We currently ship to 90 different countries worldwide and have the following delivery options depending on your location:

Delivery Info for UK

 
First Class Recorded
FREE for orders over 50 otherwise this is charged at £2.45 for the first item with a further 50p for each extra item on top of that up to a maximum of £4.95.

First class recorded parcels are normally delivered within two working days of being sent and require a signature upon receipt.

Special Delivery and Special Delivery Saturday
Special Delivery is charged at £5 and is guaranteed to be delivered the next working day before 1pm whilst Special Delivery Saturday is charged at £7 and is guaranteed to be delivered before 1pm on a Saturday. Both require a signature upon receipt.

Please note that orders must be placed before 1pm to be guaranteed that they will be despatched that day (1pm on a Friday for Special Delivery Saturday). If you wish to place an order after this time for guaranteed delivery the next working day then please call customer services on 01202 400680 and we will try to accomodate your request.

Delivery Info for Europe

 
Andorra
Austria
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Gibraltar
Greece
Greenland
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
Ukraine
Yugoslavia

International Signed For
This is charged at £4.95 for the first item with a further 50p for each extra item on top of that up to a maximum of £7.45 and requires a signature upon receipt.

Delivery times can vary but most parcels sent to Europe arrive within four working days of despatch.

Delivery Info for the Rest of the World

 
Argentina
Australia
Bahamas
Bahrain
Belize
Bermuda
Brazil
Brunei Darussalam
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Dominican Republic
Ecuador
Egypt
El Salvador
Hong Kong
Israel
Japan
Kuwait
Maldives
Martinique
Mauritius
Mexico
New Zealand
Oman
Paraguay
Peru
Qatar
Saint Lucia
Saudi Arabia
Seychelles
Singapore
South Africa
South Korea
United Arab Emirates
USA
Uruguay
Venezuela
Virgin Islands

International Signed For
This is charged at £6.99 for the first item with a further £1 for each extra item on top of that and requires a signature upon receipt.

Import Duty and VAT For Deliveries Outside of the EU

 
Goods despatched to countries outside of the EU may have an import duty and/or taxes levied on them when they reach your country. Whether any charges are payable will depend on the value of the package and where you are having it delivered to. We have no control over these charges and cannot predict what they might be as customs policies vary widely from country to country. You should contact your local customs office for further information. If there any additional charges for customs clearance, they must be borne by you.

General Information

 
Orders will be sent to the delivery address that you specify when placing your order. We cannot be held responsible if this delivery address is incorrect. We cannot take responsibillity for a lost or stolen parcel if you request it is left somewhere rather than signed for at your address.

On occasion items maybe lost in transit. If this occurs, please contact our customer services team by email at cs@nordickids.co.uk or by telephone on +44 (0) 01202 400680 quoting your order number and full delivery address and we will investigate with the carrier.

Once the goods have been received by you, all risk of damage to, or loss of, the goods shall pass to you. If you intend to cancel your order in accordance with the cancellation and returns policy, you must keep good care of the goods pending their return to us.

Cancellation & Returns

 
To find out how to return or exchange items in an order, please visit our Cancellations & Returns information page.