These Terms and Conditions
These Terms and Conditions of Sale apply to all transactions for the sale of goods on the Website. Please read them carefully. They do not affect your statutory rights.
We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on the Website.
Prices and Promotions
All prices and charges on the Website are shown in UK pounds sterling. They include any VAT payable but exclude delivery charges. We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination.
Although we endeavour to ensure that all pricing information on the Website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
Prices that are reduced for sales and promotions are only valid for the specified period.
We reserve the right to adjust prices, offers, goods and specifications of goods on the Website at our discretion at any time before (but not after) we accept your order.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for the details that we need to be able to complete the order. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the “submit order” button on the secure ordering page.
All orders made by you through the Website are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.
After submitting an order to us we will send you a transaction confirmation email and an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
For certain goods, information concerning stock availability is not available on the Website. If you order goods which are not available from stock, we will contact you by e-mail and you will have the option to wait until the goods are available from stock, or cancel your order in accordance with our cancellation and returns policy.
Acceptance of your order and the formation of a contract between us will take place when we send you an email confirming that the goods you have ordered have been despatched to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with our cancellation and returns policy.
Right to Withdraw Goods
We reserve the right to withdraw any goods from the Website at any time. We will not be liable to you or anyone else for withdrawing any goods from the Website.
The total cost of your order is the price of the goods plus delivery charges as set out in the Delivery Info section and will be confirmed to you on the final step before you click on the “submit order” button.
Payment can be made by most major credit or debit cards in accordance with the payment methods section. Payment will be debited from your account upon or shortly before despatch of the goods to you.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Please note that Visa Electron and Maestro cards are restricted from being used internationally by some countries and so customers outside of the UK may not be able to use them.
Delivery and Risk
To find out which countries we deliver to and the related delivery charges along with other related delivery information, please visit our Delivery Info page.